Product reviews

Of better to the brand new poor during the last number of years. Are unable to faith how inexperienced, and you may totally amazingly foolish past faith, the people are extremely at this borrowing union. You will find been paying a percent otherwise a couple of far more from the almost every other credit unions getting my funds to store myself the problems regarding dealing that have dumb somebody. One issues this new Office regarding borrowing unions is where so you can file complaints. Given that Massachusetts attorney generals work environment doesn’t deal with them.

Bad change We have ever before viewed

Bad revision You will find previously seen. The outdated on the internet banking try far premium than simply this new that. Left my last financial because of an awful improve and you will shortly after fifteen years which have DCU I’m provided leaving.

DCU affiliate due to the fact 2015 and departing

I have already been a beneficial DCU user as the 2015 and you may handled a great 100% commission record both for an auto loan and you may a charge card. Toward software update for the later 2023, I got challenge logging in and you may while making money. For that reason, We redirected my expenses money for other cards. We gotten a notice to possess a fantastic balance off 63 dollars, promptly entitled to repay they, and advertised brand new technology products. Unfortunately, my personal concerns just weren’t treated. On adopting the charging you cycle, a balance off $step one and several dollars is actually again billed that we paid back. Customer support doesn’t have hint or no most other costs might possibly be additional int he 2nd billing cyclee worse DCU less my credit limitation away from $ten,000 to help you $0 and advertised my membership as the outstanding towards the credit bureaus, which decreased my credit score by the 108 circumstances-to own 63 dollars. I’m currently disputing it which have DCU and credit reporting agencies, however, I might alerting people to carefully take into account the prospective ramifications just before employing their properties.

It shed my vehicle title file

Hello, I am writing to give my views about the method a significant file is actually mishandled managed from the DCU. I’m very troubled you to my Term document is actually sent out over me with no record facts because of USPS. I do believe was gross neglect. While i attained out over the newest DCU immediately after waiting couple of weeks, I found myself advised the latest Title file was dispensed 30 days shortly after the loan is paid down. Although not, I’ve not gotten any title document in the post. We seemed with regional USPS and so they totally could not trace the delivered send. I became therefore accessible to go to DMV which have an effective Lien launch letter and you can performs off base. This is extremely time consuming and you may inconvenient in my situation. It will cost us to rating backup. If only there have been most useful techniques positioned in the 1st thus i have no never forgotten an essential.

Poor Customer service

DCU ‘s the terrible without doubt. I found myself closing for the to my Motor finance and you can wound up going for DCU. It approved my financing and you will expected us to discover an account which were not successful 3 x. The brand new they questioned me to contribute blog post that we is actually are able to open a membership immediately after which shortly after two days, my loan application was not still approved and you will through to contacting it told you told you its canceled as they are disappointed. Their thus ridiculous after you urgently require the car finance. The client services rep was not whatsoever empathetic.

Terrible Lender and no ATMs and you can Awful Support service

For individuals who miss out the days of wishing during the long lines to help you withdraw money from the bank, following DCU is your place! My home is a busy area, yet , DCU has actually hardly any towns and cities right here. On the other hand, its ATMs is nowhere is discover other than on real financial. This is the merely bank from inside the 2020 one nonetheless holds a lot of time traces venturing out the doorway into the average date. If you want to phone call the financial institution, expect to feel addressed rudely. While using DCU to possess vehicles-spend choice with debtors, we offer very long change-doing moments in order to reflect costs have been made cash advance FL Cleveland. So it lender are terrible for so many reasons to go into. Stay away!